FAQ

Do I need to register or create an account to purchase from hanamibox.com?

No, you can purchase from our website without creating an account. This is called shopping as a "Guest". However, setting up an account with us does offer some advantages. With a registered account, you can:

• Review your pending orders and your purchase history

• Save time and streamline your checkout process

• Potentially qualify for special promotions

 

What if I forget my password or username?

No problem, just click here

Enter your email and click "Submit". A new password will be emailed to you.

You can change your password or username under "Register" page.

 

How can I change the personal information in my account?

Just click on the "My Account" link or the "Sign in" link at the top of this page and log into your account.

On the default page of your account, select the option to edit your personal information, change your password, or edit your billing and shipping addresses.

 

Does my personal information remain private?

You can be certain that your personal information is kept private. Hanami Box has a strict Privacy Policy and we do not use or sell your personal information to any third party.

 

How do i shop on your website?

1. Start at the home page and decide how you would like to shop either by Designer or by Category:

a - If you decide to shop by Designer then click on Designer at the top of the page which will take you to a listing of Designers we carry at hanamibox.com

b - If you decide to shop by Category then click "Women" for all items available for Women. This will give you the option on the left hand side of the page to shop for clothing and accessories . Select the category of the item that you wish to purchase and you will see the list of items available within that category . Select a type of Item and you will see a list of all the product available from all the designers we carry at hanamibox.com

2. Start browsing the list of items available and once you find an item you are interested in, you can click on the item. This will take you to a detailed page with all relevant information for that item.

3. If you are considering purchasing this item then you can add it to your shopping bag by clicking "Add to Cart".

 

How can i be updated with your news and offers?,

By following us on our social media account, @hanamibox, you will be up to date with all our latest products, news, sales, promotions, etc.